SmartFriends Privacy Policy

Your privacy is very important to us at SmartFriends and we appreciate that you are trusting us with your personal information. Here are a few of our fundamental privacy principles:
We aggregate and de-identify certain information about our users to use for business purposes.

We offer several ways to control the privacy of your personal information and we continuously work on enhancing the options available to you.
Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and share it, how to manage your privacy settings, and your rights in connection to when you use our SmartFriends applications, software, websites, APIs and services (collectively, “SmartFriends”).

Unless indicated otherwise, this Privacy Policy does not apply to third party products or services or the practices of companies that we do not own or control, including other companies you might interact with in or through SmartFriends. Questions or comments about this Privacy Policy can be submitted by email to info@smartfriendsapp.com.

Personal Data Controller

The company responsible for the processing of your personal data is: SmartFriends
Veemkade 506
1019 HE Amsterdam

The Netherlands info@smartfriendsapp.com

Processing of Your Information

SmartFriends collects, uses, shares and otherwise processes information we have about you for the purposes described in this Privacy Policy, including:
Where you have consented to the processing, which you can revoke at any time. Where necessary to comply with legal obligation, a court order, or to exercise and defend legal claims.

Where you have made the information public.
Where necessary in the public interest, such as effectiveness of HIIT workouts. Where necessary for the purposes of SmartFriends’ or a third party’s legitimate interest, such as those of visitors, members or partners.
We do this in order to provide and improve SmartFriends by providing and developing tailored offerings to you as a user on a sustained basis, as well as to keep SmartFriends safe and secure by protecting against fraud, spam and abuse etc.

Information We Collect

SmartFriends collects information about you, including information that directly or indirectly identifies you, if you choose to share it with SmartFriends. We receive information in multiple ways, including when you complete a workout or record other activities using SmartFriends. SmartFriends also collects information about how you use SmartFriends. There are also several opportunities for you to share information about yourself and your activities with SmartFriends. Some examples are listed below.

Account information

We collect information such as name, email address, username, country and language to help us secure access to SmartFriends if you create an account. We collect information about when you choose to work out (including date, time, exercise information etc), or otherwise use SmartFriends.

Third-Party Accounts

If you choose to sign up and log in to SmartFriends using accounts you created with third-party services such as Sign in with Apple or Google (collectively, “Third-Party Accounts”) we will collect information that you agreed to make available such as name, email address and profile information. This information is collected by the Third-Party Account provider and is provided to SmartFriends under their privacy policies. You can generally control what information they share with us by using their privacy settings.

Contact information

If you chose to provide us with your contact information, for example by emailing us, we will use this to respond to support requests and comments.

Technical information

We collect technical information from the devices you use to access SmartFriends. This information is used to analyze trends and protect and secure SmartFriends. The information collected includes network information; including IP addresses, timestamps, log files, and operating system.

How We Use Information

SmartFriends uses the information we collect to operate and improve SmartFriends as otherwise described in this Privacy Policy. We use profile information like your name, username, profile picture and workout progress to show your performance in different leaderboards, and to let your followers stay in touch with your activities in SmartFriends.

We also use your information to analyze and improve SmartFriends. To accomplish this SmartFriends may use third party providers to analyze and gain insight into how SmartFriends is used and to help us improve SmartFriends.
We may use your email address to send you service and marketing related notices if you have agreed to receive such messages. Those emails can be unsubscribed from with clear and simple instructions in the email. We may also use your email address to notify you on updates to our Privacy Policy or Terms of Use.

We use your device information to send you notifications about events that occur in SmartFriends. You can always control what notifications you receive from SmartFriends from the Settings section in the applications. We also use your information to respond to you when you contact us. SmartFriends will use your information to communicate with you, for example by sending you notifications.

How Information Is Shared

We may share anonymous, aggregate statistics with outside parties, such as how many people do a daily workout, most popular workouts, equipment etc.
To analyze, gain insight and improve SmartFriends we might share de-identified information with third-parties. These third parties will only receive the information needed to perform these specific actions, and SmartFriends will never share more information than necessary.

Service Providers

We may share your information with third parties who provide services to SmartFriends such as supporting and improving SmartFriends or promoting SmartFriends. These service providers will only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information.
We may also engage service providers to collect information about your use of SmartFriends over time on our behalf so that we or they may promote SmartFriends or display information that may be relevant to your interests in SmartFriends or other websites or services.

Publicly Available Information

Subject to your privacy settings, your information and content may be publicly accessible.

Legal Requirements

We may disclose your information in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud or abuse, violations of our policies; or to protect our rights and property.

In the future, we may sell to, buy, merge with, or partner with other businesses. In such transactions, user information may be among the transferred assets.

How We Protect Information

We work hard to keep your data safe in SmartFriends from the collection, transmission and storage of the data we collect. We use a combination of technical controls to maintain the security of your data. This includes using industry standard Transport Layer Security (TLS) and Secure Sockets Layer (SSL) to encrypt many of our services and ensure that information is transmitted and stored securely in SmartFriends. In addition to this, we protect this information using advanced firewall technology.

Although we use a combination of industry standards to maintain the security of your data, no data transmission over the Internet can be guaranteed to be absolutely secure, and SmartFriends cannot ensure or warrant the security of any information you transmit to SmartFriends. Transmitting personal information is done at your own risk.

Your Rights

SmartFriends provides options in the Settings to access and control your personal information. If you need any further assistance regarding your rights, feel free to contact us either from the applications or by e-mail: info@smartfriendsapp.com.

Notifications and Email Preferences

You can stop receiving certain notifications by going to Settings -> Notifications in SmartFriends. You may also unsubscribe by following the clear instructions contained at the bottom of each email. Administrative or service-related emails (to confirm a purchase, updates to Privacy Policy, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the services you requested.

Access Your Data

If you do not have an account then no personal information will be stored outside the device being used. By logging in to your account, you can access much of your information.
You also have the option to download your personal data we have on you, including other information such as all workouts you ever completed or imported when logged in to SmartFriends.

Data Retention

We keep information as long as it is necessary to operate SmartFriends. We keep all of your information until you either delete your account or if your account has been inactive for a certain amount of time, whichever happens first. Following the deletion of your account, it may take up to 60 days to fully delete your personal information from our systems.

Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist

with investigations, enforce the Terms of Use or take other actions permitted by law. The information we retain will be handled in accordance with this Privacy

Policy.

Information about you that is no longer necessary and relevant to provide our services may be de-identified and aggregated with other non-personal data to provide insights which are commercially valuable to SmartFriends, such as statistics of the use of SmartFriends.

Children

If you are under the age 16 you are not allowed to create an account or submit any personal data through SmartFriends. We encourage parents and legal guardians to monitor their children’s Internet use and to help us enforce our Privacy Policy by instructing their children to never provide any personal data through SmartFriends.

If you become aware that a child under the age of 16 has submitted personal data to us, please contact us at info@smartfriendsapp.com.
If we learn that we have accessed and stored personal information about a child under the minimum required age, we will take steps to delete the information as soon as possible.

Changes to This Policy

SmartFriends has the right to modify this Privacy Policy at any time, so please review it occasionally. We will notify you before we make any substantial changes to this Privacy Policy and give you an opportunity to review the revised policy.
Any and all material changes shall come into effect between you and SmartFriends upon your acceptance of such changes (e.g. by using SmartFriends after such notification has been made to you or renewing your subscription).

If you object to any change in the Privacy Policy you should immediately delete your account and stop using SmartFriends.

This policy was last modified on April 6, 2022.